Elastic Email vs Salesforce Marketing Cloud Next
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7 features
From vendor documentation, checked 2026-11-12. Audience sizes, sending periods, and product editions differ by plan, so the prices are not quotes for the same workload. Salesforce figures are for Marketing Cloud Next, and SendGrid figures are for Marketing Campaigns. "Not verified" means we couldn't confirm the value. It does not mean the feature is missing.
| Feature | Elastic Email Free Email Marketing product. A daily sending limit also applies. | Salesforce Marketing Cloud Next Growth Edition · $1,500 / org / mo USD per organization, billed annually. Extra usage and add-ons cost more. |
|---|---|---|
| Audience & sending | ||
| Contacts / subscribers How many contacts or subscribers the listed tier allows. Vendors count these differently. | 1,000 contacts Limit applies · Elastic Email source | Not verified We found no subscriber limit to compare. Account Engagement contact blocks belong to a different product and do not apply. |
| Email sends The documented sending allowance and its time period, including rolling 30-day, monthly, daily, and hourly restrictions. | 3,000 / month · 100 / day Limit applies · Elastic Email source | 180,000 email credits / year Allocated per yearly contract and usable at any point in it. A credit does not always equal one email. Usage multipliers and contract length both affect how far the credits go. Limit applies · Salesforce source |
| Audience growth | ||
| Signup forms Forms for collecting email subscribers. | Included Documented · Elastic Email source | Included Documented · Salesforce source |
| Landing pages Hosted pages for collecting subscribers. Form limits have their own row. | Included Documented · Elastic Email source | Included Documented · Salesforce source |
| Workflows | ||
| Automations Automated workflows, including any stated contact or workflow limit. | 1 automation Limit applies · Elastic Email source | Multichannel journeys Documented · Salesforce source |
| Remove provider branding Whether you can remove the provider logo without buying an add-on. | Not verified Branding in the reseller interface is separate from branding in campaign footers. | Not verified |
| Support | ||
| Support The support channels the vendor lists for the selected plan. | 24/7 email & in-app Documented · Elastic Email source | Standard self-service resources Includes documentation, Trailhead, and the community. Ask Salesforce about paid support packages. Documented · Salesforce source |