Elastic Email vs Thunk Mail
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7 features
From vendor documentation, checked 2026-11-12. Audience sizes, sending periods, and product editions differ by plan, so the prices are not quotes for the same workload. Salesforce figures are for Marketing Cloud Next, and SendGrid figures are for Marketing Campaigns. "Not verified" means we couldn't confirm the value. It does not mean the feature is missing.
| Feature | Elastic Email Free Email Marketing product. A daily sending limit also applies. | Thunk Mail Starter · $7 USD / mo USD, billed monthly. 500 stored contacts. Sending windows and limits are listed below. |
|---|---|---|
| Audience & sending | ||
| Contacts / subscribers How many contacts or subscribers the listed tier allows. Vendors count these differently. | 1,000 contacts Limit applies · Elastic Email source | 500 stored contacts Bounced, unsubscribed, and import-blocked addresses do not count toward the contact limit. Limit applies · Thunk Mail source |
| Email sends The documented sending allowance and its time period, including rolling 30-day, monthly, daily, and hourly restrictions. | 3,000 / month · 100 / day Limit applies · Elastic Email source | 5,000 / rolling 30 days Also limited to 500 different recipients per rolling 30 days, 1,000 sends a day, and 500 sends an hour. Campaigns and autoresponders share these limits. Limit applies · Thunk Mail source |
| Audience growth | ||
| Signup forms Forms for collecting email subscribers. | Included Documented · Elastic Email source | Included Documented · Thunk Mail source |
| Landing pages Hosted pages for collecting subscribers. Form limits have their own row. | Included Documented · Elastic Email source | Hosted signup page A hosted signup form with a link and QR code. We found no general-purpose landing-page builder. Limit applies · Thunk Mail source |
| Workflows | ||
| Automations Automated workflows, including any stated contact or workflow limit. | 1 automation Limit applies · Elastic Email source | 1 email / autoresponder This counts emails in each autoresponder, not workflows. Autoresponder emails use the normal sending allowance. Limit applies · Thunk Mail source |
| Remove provider branding Whether you can remove the provider logo without buying an add-on. | Not verified Branding in the reseller interface is separate from branding in campaign footers. | Footer badge retained Not included · Thunk Mail source |
| Support | ||
| Support The support channels the vendor lists for the selected plan. | 24/7 email & in-app Documented · Elastic Email source | Support level unclear The feature table lists docs and community help for Starter, but another section of the page promises priority chat and email on every paid plan. Ask Thunk Mail which applies. Not verified |