Feature Ledger

Salesforce Marketing Cloud Next vs Thunk Mail

Compare plans

7 features

From vendor documentation, checked 2026-11-12. Audience sizes, sending periods, and product editions differ by plan, so the prices are not quotes for the same workload. Salesforce figures are for Marketing Cloud Next, and SendGrid figures are for Marketing Campaigns. "Not verified" means we couldn't confirm the value. It does not mean the feature is missing.

Email marketing plan features. Vendor documentation reviewed 2026-11-12. "Not verified" does not mean unavailable.
FeatureSalesforce Marketing Cloud Next
Growth Edition · $1,500 / org / mo
USD per organization, billed annually. Extra usage and add-ons cost more.
Thunk Mail
Starter · $7 USD / mo
USD, billed monthly. 500 stored contacts. Sending windows and limits are listed below.
Audience & sending
Contacts / subscribers
How many contacts or subscribers the listed tier allows. Vendors count these differently.
Not verified
We found no subscriber limit to compare. Account Engagement contact blocks belong to a different product and do not apply.
500 stored contacts
Bounced, unsubscribed, and import-blocked addresses do not count toward the contact limit.
Limit applies · Thunk Mail source
Email sends
The documented sending allowance and its time period, including rolling 30-day, monthly, daily, and hourly restrictions.
180,000 email credits / year
Allocated per yearly contract and usable at any point in it. A credit does not always equal one email. Usage multipliers and contract length both affect how far the credits go.
Limit applies · Salesforce source
5,000 / rolling 30 days
Also limited to 500 different recipients per rolling 30 days, 1,000 sends a day, and 500 sends an hour. Campaigns and autoresponders share these limits.
Limit applies · Thunk Mail source
Audience growth
Signup forms
Forms for collecting email subscribers.
Included
Documented · Salesforce source
Included
Documented · Thunk Mail source
Landing pages
Hosted pages for collecting subscribers. Form limits have their own row.
Included
Documented · Salesforce source
Hosted signup page
A hosted signup form with a link and QR code. We found no general-purpose landing-page builder.
Limit applies · Thunk Mail source
Workflows
Automations
Automated workflows, including any stated contact or workflow limit.
Multichannel journeys
Documented · Salesforce source
1 email / autoresponder
This counts emails in each autoresponder, not workflows. Autoresponder emails use the normal sending allowance.
Limit applies · Thunk Mail source
Remove provider branding
Whether you can remove the provider logo without buying an add-on.
Not verifiedFooter badge retained
Not included · Thunk Mail source
Support
Support
The support channels the vendor lists for the selected plan.
Standard self-service resources
Includes documentation, Trailhead, and the community. Ask Salesforce about paid support packages.
Documented · Salesforce source
Support level unclear
The feature table lists docs and community help for Starter, but another section of the page promises priority chat and email on every paid plan. Ask Thunk Mail which applies.
Not verified

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